Our Patient Accounts Department is staffed by friendly, qualified people who are happy to assist you with billing questions or concerns.

You can reach the Billing Department at (518) 782-3700 Monday through Friday from 8:00am – 4:00pm, for billing inquiries or to make payment arrangements by phone. 

For your convenience, payment can be made online or with cash, check or credit card. Click here to pay your bill online. 


CapitalCare participates with the following insurance carriers:



Aetna Medicare 

Beacon/Univera/RMSCO/Preferred Care/Excellus 

Beech Street 

Blue Shield of Northeastern NY 

Blue Shield of Northeastern NY Medicare Advantage 


CDPHP Medicare Choice 

*CDPHP Select Plans - Please consult your provider's office 

*CIGNA - Through MVP and/or PHCS only 

Empire Blue Cross 

Empire Blue Cross Mediblue Plans 

Emblem Health (including GHI HMO/PPO) 

Fidelis Care New York 

Fidelis Medicare 

Fidelis Medicaid 

First Health (Coventry Health) 

Galaxy Health PPO (excluding discount program) 

Humana Medicare 

Magnacare (Radiology Only) 

*Martin's Point Health Care - Please consult your provider's office 

*Medicaid - Please consult your provider's office 

Medicare/RR Medicare 

Metra Comp. Inc. 



MVP Medicare Advantage 

MVP Medicaid Managed Care 

NYS Empire Plan 


Today's Option 


United Healthcare 

United Healthcare Medicare Advantage 

Note: Patients who are not covered by one of these carriers are expected to pay in full when services are rendered. Please contact the office you wish to visit with further questions by clicking on "Office Locations" at the top of this page.